Apogee
Daniel Szuc and Jo Wong (principals) – Hong Kong (CN) Apogee Usability Asia Ltd – www.apogeehk.com (“Apogee”) is a User Research company based in Hong Kong founded in 1998. Apogee has helped companies...
View ArticleFuelfor Barcelona
Fuelfor – Lekshmy Parameswaran and Laszlo Herczeg (principals) – Barcelona (ES) and Budapest Fuelfor is an innovation design consultancy specialised in health care. Founded in June 2008 by Lekshmy...
View ArticleSTBY Amsterdam
STBY – Geke van Dijk and Bas Raijmakers (principals) – London (UK) / Amsterdam (NL) STBY (Standby) is specialized in consumer research during the early stages of innovative service design projects,...
View ArticleAntropologerne
Antropologerne – Rikke Ulk (principal) – Copenhagen (DK) Antropologerne creates innovation that works in real life. We work in an explorative, strategic and hands-on way in order to design better...
View ArticleHow considerate…
When traveling from Paris to the Alps by highspeed train this winter we found this sticker above our seats. It looked like a shy mobile phone to me at first, but it’s true meaning became clear when I...
View ArticleSTBY London
STBY – Geke van Dijk and Bas Raijmakers (principals) – London (UK) / Amsterdam (NL) STBY (Standby) is specialized in consumer research during the early stages of innovative service design projects,...
View ArticleFuelfor Budapest
Fuelfor – Lekshmy Parameswaran and Laszlo Herczeg (principals) – Barcelona (ES) and Budapest Fuelfor is an innovation design consultancy specialised in health care. Founded in June 2008 by Lekshmy...
View ArticleInnovation Trickles in a New Direction
Products traditionally are created in rich nations and repackaged for emerging ones. But General Electric, Nokia, and others are reversing the process . This month, General Electric’s (GE) health-care...
View ArticleHome, sweet green home
There are several easy ways to reduce your home’s digital footprint, and save money while you’re at it. A recent column of Graeme Philipson on energy consumption in the IT industry raised a lot of...
View ArticleDumb Meters Get Smarter
Tendril, a startup based in Boulder, CO, has developed a device that converts existing electrical meters into smart meters that can track customers’ energy use as frequently as once every few minutes....
View ArticleOrange pump by hand into concert venues
Intrigued to see this promo by mobile telco Orange to bring mobile phone chargers that you pump by hand into concert venues for the summer. There’s an angle here about sustainability but I was most...
View ArticleNew chargers: Epic fail!
As we’ve been learning about in our Charging Up user research, requiring people to purchase new charger accessories when they shift or upgrade a product is seen as very frustrating. Here’s an owner of...
View ArticleIDSL
IDSL – Nicolas Gaudron and Virginia Cruz (principals) – Paris (FR) IDSL is a product and service design consultancy based in Paris, specialised in interaction design, Human Computer Interaction (HCI),...
View ArticleHow sticky research drives service design
At the 2009 Service Design Network Conference in Madeira, STBY and Spur presented a paper together with Reach client T-Mobile on in particular how our use of video made our design research ‘stick’...
View Articleminds & makers
Daniela Hammel, Jan Schröder, Martin Beyerle (principals) – Cologne (GER) minds & makers is a dynamic and interdisciplinary team of Service Designers with comprehensive experience in the fields of...
View ArticleSpur Singapore
Spur, Singapore Spur’s Indri Tulusan is also now based in Singapore. She holds a Medical Science, Design products BA Hons + MA(RCA), and has previously worked at Nokia, where she was responsible for...
View ArticleMoving beyond the technical to embrace the emotional
IDSL (Fr) came to GOOD’11 to talk about collaboration. Their argument is that there is one vital ingredient without which designers can never truly reach the people their designing for – empathy. It’s...
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